The practice offers a range of options for making practice appointments for the doctor or nurse. They can be made by:
Telephone between 08:00 and 18:30 Monday to Friday
Call in at reception between 08:00a and 18:30 Monday to Friday
Book with Patient Access via the link at the top of this page
Please note you need to sign up at reception to use Patient Access for the first time. Read more here
To Cancel an Appointment
To cancel an appointment within 24 hours please call the above number 01270 780210.
To cancel an appointment over 24 hours away you can also contact us via our feedback form.
We have a wide range of appointment times available for both doctors and practice nurses.
Seeing the doctor may not always be necessary. Please check the practice team and their roles to see who can deal with your questions best.
Appointments can be booked up to 3 months in advance. Many problems concerning advice can be dealt with over the phone and it may be more convenient for the doctor or nurse to telephone you. If you think this is appropriate please advise reception staff when you call. It might not be your usual GP who will contact you.
We will always deal with urgent requests that day. If surgeries are already fully booked, and you do not feel that your problem will wait until the next available routine appointment, the receptionist will arrange for a doctor or nurse to telephone you to discuss the most appropriate way of managing your request.
If you need an appointment with a nurse, please inform the receptionist of the type of appointment required, (e.g. blood test, ear syringing, cervical smear, travel vaccine, dressing, blood pressure monitoring, new patient medical etc.) so that adequate time can be made available.
GP appointments are routinely set at 10 minutes and nurse appointments at 15 minutes. If you feel you need more time please mention this to the receptionist when making the appointment.
Extended Hours Appointments
South Cheshire and Vale Royal GP’s are now offering extended hours appointments at selected practices which will be known as GP Hubs.
These appointments are available to any registered patients from any practice within the boundaries of South Cheshire and Vale Royal.
Please ask your Practice receptionist who can book you an appointment.
To find out more visit www.gpopenforyou.co.uk
GP Consultation Times (Usual Sessions)
Dr Marquis: Monday, Wednesday and Thursday
Dr Oberoi Saggar: Wednesday, Thursday and Friday
Dr Rowe: Monday and Tuesday
If you are unable to keep an appointment please let us know as soon as possible in order for someone else to benefit from the appointment. It will also assist us in reducing the waiting time for patients.
A telephone call to the Doctor or Nurse can often resolve an issue and save you a visit to the surgery. We offer daily appointments for telephone consultations between 12:00 and 12:30.
Practice closed for staff training
Please note that the practice will be closed for staff training on the following dates and times:
- Wednesday 14th October 2020, 1.00pm – 5.00pm
- Tuesday 24th November 2020, 1.00pm – 5.00pm
During this time if you need urgent advice please call NHS 111 or in a genuine emergency please call 999. If it is something that can wait, please call the surgery when we re-open at 5.00pm.