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Still time to have your say on the future of adult and older people's specialist mental health services

Since March, NHS organisations across Eastern Cheshire, South Cheshire and Vale Royal have been asking for your views on the future of adult and older people's specialist mental health services, and there is still time to have your say.

There are approximately 7,000 adults and older people from a population of 480,000 across Eastern Cheshire, South Cheshire and Vale Royal who receive care and support from specialist mental health services.

Local NHS partners are proposing a redesign of these services for a number of reasons. User and carer feedback, along with recent audit recommendations and inspections, told us that some things in these services work well but that other things need to change for the better.

Through the proposed redesign we want to:

- Provide new services so that there is better access for people to help keep them well and active in the community

- Provide much greater choice of services for those in, or at risk of, crisis

- Support people with dementia and those who care for them to stay in their own surroundings

Service users and their carers have told us they “deserve to thrive, not just survive”, that they want responsive community services available 24/7 and they do not want to be admitted to hospital unless it is absolutely necessary.

For these reasons, we have developed a set of proposals that puts early intervention and prevention at the heart of adult and older people’s specialist mental health services and if introduced, will provide:

- An improved community mental health service that helps people get better more quickly and prevents hospital admissions

- A 24-hour crisis support service for people who are acutely unwell

- A dementia outreach service that visits people in their own homes

- An improved experience for people who need hospital care.

Dr Teresa Strefford, GP and Clinical Director for Commissioning, said: "What we are proposing is a redesign of services to significantly improve mental health support, with a focus on early prevention and also more choice.

"With the right range of service, most people can be supported very effectively in the community. 95 per cent of the 7,000 people we currently support with specialist mental health needs receive that care in the community and we want to improve it.

“The proposed new model of care would also provide much greater choice of services for those in, or at risk of, crisis, and support people with dementia and those who care for them to stay in their own surroundings.

"It is really important that we hear your views and experiences, you can do this by booking on to and attending one of our public events or by filling in our online survey."

Public events are taking place:

26th April 2016 6.30pm - Crewe Alexandra Football Club
3rd May 2018 2.30pm - Macclesfield Town Football Club
4th May 2018 2.30pm - Middlewich, Canalside Conference Centre
23rd May 2018 6.30pm - Macclesfield Town Football Club

To attend one of these meetings, please pre-book by filling in the form on one of the CCG websites. While you're there, you can also read more about the proposals and fill in the online survey:

www.southcheshireccg.nhs.uk
www.valeroyalccg.nhs.uk

If you need any help in completing the survey, booking on to one of the public sessions, or require the survey in a different format, call our freephone number 0808 169 1189.

This morning, Thursday 29th March, we continue to have problems with our telephone system.

Our IT Department continue to investigate this urgently. As an interim measure calls are being forwarded to a practice mobile which we are now receiving calls to. Unfortunately this has reduced the number of calls we are able to answer at any one time. Please continue to bear with us during this time, updates will continue to be posted on this website. Please also be aware that if you are unable to contact the practice during our opening hours today due to the telephone problems you can contact:

NHS 111 - If you need urgent medical advice but your condition is not life threatening, call NHS 111. It’s free from any landline or mobile and is open 24/7.

NHS Choices website www.nhs.uk has a useful guide on medical conditions and treatments.

We are currently experiencing problems with our telephone system. We can hear you when you phone us but unfortunately you cannot hear us. Our IT team are urgently investigating this fault. Please bear with us during this time.

​What to do if you need to speak to someone and your surgery is closed:

NHS 111 - If you need urgent medical advice but your condition is not life threatening, call NHS 111. It’s free from any landline or mobile and is open 24/7.

NHS Choices website www.nhs.uk has a useful guide on medical conditions and treatments.

Unfortunately we are continuing to experience problems with our telephone lines to the practice. The problem is again being urgently investigated by our IT Department. The fault is intermittent and therefore we do apologise if you have experienced problems contacting the practice during today, Monday 19th March 2018.

We are currently experiencing problems with our telephone lines to the practice. The problem is being urgently investigated by our IT Department. The fault is intermittent and therefore we do apologise if you have experienced problems contacting the practice during today, Monday 5th March 2018.

The problems the practice was experiencing with telephones lines on Thursday 22nd February and Friday 23rd February between 8am and 9.30am due to a BT fault have now been resolved.  We thank you for your patience during this time.

Please bear with us whilst we improve our facilities.

Building works have now commenced at the practice to ensure we can fully utilise the first floor of the building. This will result in three further consulting rooms being created and some re-configuration of the existing Dispensary and Administration areas in the practice. We are also having a staircase put into the building and a lift. These works are required to ensure that we continue to meet the needs of our growing patient population. These works are scheduled for completion by the end of March 2018.

We do ask for your support and patience during this time, works are being carried out in such a way as to minimise any disruption to the practice, however, there may be on occasions increased noise in the practice and the doors may be open slightly more than usual resulting in the Waiting Area being a little cooler at times.

We will ensure that there are clear signs showing any changes to the way we use the building during the refurbishment, please can you ensure you respect these changes.

The plans for the development have been displayed previously, however, please do ask at the reception desk if you would like to see these again.

SELF CARE WEEK 13TH – 19TH NOVEMBER 2017

Next week (13th-19th November 2017) is Self Care Week, when teams from NHS South Cheshire Clinical Commissioning Group (CCG) will be out across the area, sharing the best tips for keeping yourself healthy

Please join us for a Ranger Led Walk starting and ending at Wrenbury Medical Centre on Thursday 16th November 11am – 12pm

The Wellie Walk in Wrenbury will commence at 11.00 am from Wrenbury Practice and return at approximately 12pm to the practice where there will be Self Care Information available. The Cheshire East Council ranger led walk will be about two miles long and it is most likely to be muddy underfoot. We will also have to negotiate a number of stiles and steps and one field where there may be cattle. Otherwise it’s a very pleasant walk, generally flat and everyone is welcome!

For further information please go to:
www.southcheshireccg.nhs.uk/pages/12107-self-care-week-2017-activities

You can be fighting off many minor illnesses this winter yourself, at home, by embracing Self Care for Life.

For further information please go to:
www.southcheshireccg.nhs.uk/choose-well/choose-well/self-care

Leaving School or College this Summer? Make sure you get your MenACWY vaccine

If you were born between 1 September 1998 and 31 August 1999 and are leaving school or college, make sure you get your MenACWY vaccine to protect yourself against a rare but life-threatening strain of meningitis.

Meningitis can cause different symptoms in different people, including:

  • fever with cold hands and feet
  • vomiting
  • severe headache
  • stiff neck
  • dislike of bright lights
  • tiredness
  • drowsiness
  • confusion
  • agitation
  • in some cases, convulsions or seizures

Meningitis is a life-threatening medical emergency and requires immediate medical attention if suspected.

Getting this vaccine and knowing the signs to look out for could save your life!

You can book in for your vaccine by speaking to one of the receptionists at your GP Practice.

Care Quality Commission - read our latest inspection report

Read our latest Patient Group reports and surveys

Staff Training Closures - click here to read more

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